Contact Second Gear
Second Gear prides itself in offering quick responses to all inquiries. We'll do our best to respond within 24 hours.
| support@secondgearsoftware.com | If you've lost your serial number, are having trouble ordering or just want traditional email tech support. | |
| info@secondgearsoftware.com | Want to suggest a feature for one of our products? Got a non-technical question? | |
| development@secondgearsoftware.com | Interested in discussing your Mac OS X or iPhone project with us? | |
| marketing@secondgearsoftware.com | Want to do a contest or other type of promotion with Second Gear products? | |
| Mailing Address |
Second Gear LLC 101 SE Third St #2A Evansville, IN 47708 |
Refund Policy
Unhappy with your Second Gear software purchase? Simply e-mail us within 90 days of purchase and let us know why you are unhappy with your purchase and how we can improve in the future. We will do everything in our power to help.
We always offer a trial period for our Mac OS X products so you can try before you buy!
Unfortunately we cannot offer refunds for our iPhone-based products. Please contact Apple with any issues with this policy.
Privacy Policy
Lots of companies have long, hard to read privacy policies, but they usually boil down to this:
- Second Gear does collect personal information when you purchase a product from our store. We need this to generate licenses, track sales and lookup licenses. We make sure to keep this stored away in a safe, secure location to ensure that your personal data is always kept private.
- We will never sell or distribute your personal information to a third-party. Spam sucks and we don't want to contribute to the problem.
- We won't email you unless you ask us to. If you signed up for our mailing list and want off, just email us and we will oblige.
- We never store your credit card data.
